Texting Terms
The program
Points Managers Customer Care is the text messaging service of Points Managers LLC. We manage timeshare points for owners and rent those points as vacation stays. We use text messages to:
- tell owners about their own account: monthly payout statements, payment confirmations, how they would like to be paid, and tax forms (W-9) we need from them;
- confirm reservations for guests who booked a stay with us and send their check-in details;
- answer questions that owners and guests text to us.
Messages are sent one at a time by our office staff. We do not send advertising or marketing by text.
How you join
You receive texts from us only after you agree to them, in one of these ways:
- by entering your mobile number on our text sign-up form and checking the box to agree;
- by giving us your mobile number and agreeing to texts when you enroll as an owner or book a stay with us;
- by sending a text to our number, (888) 857-3588, first.
The sign-up form says: “By checking this box, I agree to receive text messages from Points Managers LLC about my account, reservations and statements at the number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase.”
Agreeing to receive texts is never a condition of any purchase.
How often
Message frequency varies with your account and reservation activity.
Cost
Message and data rates may apply, according to your mobile plan.
Stopping messages
Reply STOP to any text from us to stop receiving them. You will receive one message confirming you have been unsubscribed, and no more after that. Reply START to join again.
Getting help
Reply HELP to any text from us for help. You can also reach us by email at admin@pointsmanagers.com or by text at (888) 857-3588.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Read our Privacy Policy for how we handle your information.
Changes
We may update these terms. The effective date at the top of this page shows when they last changed.