We aren’t a listing site – which means you don’t book reservations and list them with us. We are a full-service management agency, which means we will help with all aspects of your ownership including renting any points you are not using. You simply tell us how many points you want to rent and we do all the work from there. Due to the marketing reach we have through the online travel agencies, we don’t need to rely on the pre-booking model that many smaller agencies do. Instead we have the luxury of being able to answer incoming requests from thousands of guests per month, picking up exact reservations for the guest instead of guessing at what a potential guest will want to book

We offer full-service timeshare management, including rental management, concierge booking services, timeshare portfolio, and estate planning.

There are no out-of-pocket costs to work with Points Managers. Your enrollment fee is deducted from your first rental, and all transactions are recorded on your timeshare portal. Our performance-based model ensures no risk for owners and motivates our hosts to provide excellent service, as they earn a percentage of each transaction.

We work with most of the large point-based ownerships and have some pilot programs for smaller point-based ownerships as well. Unfortunately, we don’t currently have a program for fixed or floating week ownerships – although we hope to eventually. If you would like to know if we can rent your timeshare, please reach out to one of our helpful agents and they can check for you.

Yes, you can cancel at any time with as little as 30 days’ notice. The Pointsmanagers.com team will do everything they can to move any future rental reservations out of your account into our other clients’ accounts, however in the event the reservation can’t be moved we would just ask that you honor it for the sake of the guest and we would split that rental income with you the same as any other transaction.

Typically, our clients see activity within the first week or two after signing up with Pointsmanagers.com Depending on how many points you allocate to our rental program, it can take many transactions to use up all the points. While we have a very high success rate and we do a lot of bookings within 90 days of check-in, it’s generally not recommended to allocate us points that are close to expiration. The more time we have to get your points rented, the higher likelihood of succes.

We use a computer program to fairly distribute rental transactions among all our owners. Factors considered include the number of available points, transaction limitations or fees, time since the last rental, and type of property. For example, if you allocate 10 times the points of another owner, you will likely see 10 times the activity, but at a similar pace.

If your points don't get rented, you will have the same options as before. While we have a high success rate, some points may remain unused at the end of the year. Many timeshare programs allow you to bank, save, convert to maintenance fees, or apply points towards credit card programs. Your account manager will notify you if it looks like your points won't be rented.

You will need to check with your timeshare company, as rules vary. Generally, most point-based programs allow rentals as long as it's not for commercial gain or investment purposes. Timeshares are meant for vacationing, not investment. Our service helps offset ownership costs when you can't use all your points.

Due to the high volume of bookings we handle, it's not feasible to notify you of each one. However, you can monitor your activity by logging into your timeshare online account or contacting the Points Managers team any day of the week. We track every reservation and provide detailed statements for all transactions, ensuring you have a complete record of your account activity.

Typically, the resort itself does everything they can to have the guest hold liability. We attach the guests name to each reservation and then the front desk at the resort will require them to show a government issued ID as well as a credit card for incidentals or damages. Of course, in serious situations the resort would get you involved since you own the property. This is where we would step in to settle with the guest, since they agreed to very specific terms and conditions when they booked with us.

We process owner payments in one month batches for all the reservations that checked-out the month prior. So, you should have your check and detailed statement within about a month after each reservation checks-out. We also offer digital payouts for those wanting to avoid the mail process.